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Payment Policy

Our top priority is ensuring that your journey is seamless and filled with excitement from start to finish. We are proud to have established a payment policy that guarantees our clients receive the best possible experience. 

  • Deposit: A deposit of $500.00 of the total cost of the package is required to confirm the reservation. This deposit is non-refundable. 
  • Balance Payment: The remaining balance can be paid in full or in monthly installments up to 90 days before departure. If the balance payment is not received by this deadline, the reservation may be canceled, and the deposit will be forfeited. If one or more payments are overdue by 5 business days, your reservation is subject to cancellation with no amount refunded.
  • Payment Methods: We accept payments by credit card, debit card, and bank transfer. Payments can be made online through our secure payment gateway or by contacting our customer service team.
  • Discounted Pricing: We may offer discounted pricing for early bird bookings, group bookings, and other special promotions. The discount amount and terms will be clearly stated in the promotional offer, and clients must comply with the terms to receive the discount.
  • Cancellation Policy: In the event of a cancellation by the client, the deposit is non-refundable. If the cancellation is made less than 90 days before the departure date, the full cost of the package is non-refundable. However, if the cancellation is made more than 90 days before the departure date, the client may be eligible for a partial refund, subject to terms of any additional trip insurance policy purchased. 
  • Travel Insurance: We strongly recommend that our clients purchase travel insurance to protect themselves against unexpected events, such as trip cancellations or medical emergencies.

Our success is your satisfaction, and we guarantee that our customer service team is always ready to answer any questions or concerns you may have. Don’t hesitate to contact us for further assistance and get ready to embark on an unforgettable Caribbean journey with us!