Caribbean Island Festivals Logo

Privacy Policy

personal information will not be shared with third parties.

Caribbean Island Festivals, a concierge travel company is committed to protecting the privacy and confidentiality of our client’s personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it.

At Caribbean Island Festivals, we understand that our client’s trust is our most important asset. We are committed to keeping our client’s information secure and using it only as our clients want us to. Here is our promise to our clients:

Safeguarding Information

We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. We take reasonable measures to ensure the security and confidentiality of our client’s information.

Revealing Information

We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements or are required by law. We will always maintain control over the confidentiality of our customer information.

Sharing Information

We may share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other companies use of customer information. 

Information We Collect

When users visit our website or book a travel package through us, we may collect personal information such as their name, address, phone number, email address, and credit card information. We may also collect non-personal information such as their IP address, browser type, and operating system.

Authorized Access

We will permit only authorized employees trained in handling customer information properly to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.

How We Use Your Information

We use the information we collect to process and fulfill travel bookings, provide customer service, and communicate with clients about their travel arrangements. We may also use the information to improve our services, research, and analyze trends.

We may share client information with third-party service providers such as airlines, hotels, and tour operators to fulfill travel bookings.  No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes. We may also share information with government agencies as required by law or to protect the rights and safety of our clients.

Maintaining Accurate Information

We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Your Privacy Rights

Clients have the right to access, correct, or delete their personal information at any time. They can also opt out of receiving marketing communications from us. Users can contact us through email at to request these changes. By submitting your information through our website, you consent to receive marketing text messages from us at the contact number provided. Messages may be sent using an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. Message frequency will vary. To opt-out of receiving messages, you can reply ‘STOP. 

Security Measures

We take reasonable precautions to protect our client’s personal information from unauthorized access, use, or disclosure. Our website uses secure SSL encryption to protect sensitive information like credit card data. We also restrict access to personal information to authorized employees who need it to perform their job duties.

Our Content

All content on our website, including our logo, visual design, and trademarks, is our exclusive property. The unauthorized use of our content is strictly prohibited

Discounted Pricing

We may offer discounted pricing on travel packages to our clients. These discounts are subject to availability and may have restrictions and limitations. We reserve the right to modify or discontinue any discounts at any time.


Our website may use cookies to enhance user experience and track user activity on our site. Users can disable cookies on their web browser, but this may affect the functionality of our site.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We encourage clients to review this policy periodically to stay informed of our privacy practices.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us through email at